Shipping & Delivery

Order Processing

After placing an order, please allow 1-3 business days for processing (excluding weekends and holidays). We make an effort to fulfill ordres as quickly as possible.

Domestic Shipping Rates and Estimates

FREE SHIPPING

VapeShack offers free shipping on orders over $99 within the contiguous U.S., after applied discounts and before taxes. Free Shipping is not available for international orders.

California / Nevada

$9 up to $99.

Washington / New Mexico / Arizona

$10 up to $99.

All Other States

Merchandise Total	Price
Up to $49.99	$14.00
$50.00 - 98.99	$10.00
$99 and up	Free

Adult Signature

As per federal regulations, all e-cigarette related products ordered through mail must be delivered with Adult Signature Confirmation (21+). The recipient must present a valid government ID to verify their age upon delivery.

This service incurs an additional fee of $5, which will be shown during checkout. Free over $200. Alternatively, we can ship your vape gear to a business address.

Banned States:

We do not ship to:

Alaska
Arkansas
Colorado
Georgia
Hawaii
Maine
Massachusetts
Oregon
Vermont
Utah
APO/FPO & U.S. Territories

State Restrictions:

New Jersey: Flavor Ban (All except Tobacco), including menthol.

New York: Vape Juice & Disposables ban. The sale of devices is allowed.

City Restrictions:

Chicago: Vape Juice & Disposables ban. The sale of devices is allowed.

Local Pickup

In-store pickup in Santa Ana is available Monday - Friday, 10am - 5pm and Saturday 11am-2pm. An email will be sent when you order is ready for pickup.

Do I have to sign for my package?

Yes. Every delivery containg vaping products will require an adult (21+) with ID to sign for the package in ALL states. $5 fee applies. No signature fee over $200!

Where does VapeShack.com Ship to?

Vapeshack.com ships to all US states where vape mail is legal.

IMPORTANT!
- Your billing address must exactly match the location where your credit card bill is sent.
- For orders that contain multiple items, you may receive each item separately, on different dates.
- International Shipping: Customer is responsible for GST, VAT and/or all applicable taxes & fees.

TRACKING YOUR ORDER
Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number. You will need that along with your email address to track your order.

You can track your order online or by calling 1.844.274.4534, toll-free.

International Shipping

Vapeshack offers international shipping to the following countries:

Australia
Canada
France
Germany
Israel
Italy
Mexico
Norway
Singapore
Spain
Sweden
Thailand
United Kindom