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Easy 30 Day Returns
If you’re not satisfied, return within 30 days for a full refund!
We want you to be fully satisfied with every item you purchase from VapeShack. If, for whatever reason, you are not satisfied with your purchase, we will accept returns for 30 days after purchase if the following conditions are met:
- All items must be unused.
- All Items must be in their original packaging.
Returns will be credited to original payment method. Please allow up to 72 hours for us to process your return and 24-48 hours for the return credit to be applied to your account.
To return a product please contact us with your order information. We'll respond within 24-48 business hours with a Return Authorization and instructions.
- Returns sent back without a Return Authorization will not be accepted.
- Returns may be subject to a 15% restocking fee.
- Refunds of shipping costs will only be issued if the shipment is a result of our error.